1. Information on the Collection of Personal Data
(1) In the following, we inform you about the collection of personal data when using our website and the services offered. Personal data is any information relating to an identified or identifiable natural person, e.g. name, address, e-mail address, or user behaviour.
(2) Controller:
Colin’s Sash Windows is the Controller of your personal data.
For customers in the Republic of Ireland, we process your data in accordance with the General Data Protection Regulation (EU) 2016/679 (“EU GDPR”) and the Irish Data Protection Act 2018.
For customers in Northern Ireland, we process your data in accordance with the UK GDPR and the UK Data Protection Act 2018.
You can contact our Data Protection team at:
📧 sales@colinssashwindows.ie
(please include “Data Protection” in the subject line)
Or by writing to:
Colin’s Sash Windows – Data Protection
13 Hyde Road, Caddington, LU1 4HD, UK
2. Your Rights
(1) You have the following rights in relation to your personal data:
Right of access (information about the data we hold about you)
Right to rectification or erasure
Right to restriction of processing
Right to object to processing
Right to data portability
(2) You also have the right to lodge a complaint with a supervisory authority:
Republic of Ireland: Data Protection Commission (DPC), www.dataprotection.ie
Northern Ireland: UK Information Commissioner’s Office (ICO), www.ico.org.uk
3. Collection of Personal Data
(1) When you contact us by e-mail, chat, or contact form, we store the data you provide (such as name, e-mail address, telephone number if applicable) in order to respond to your enquiry. Data is deleted once it is no longer required, unless legal storage obligations apply.
(2) When visiting our website for information only, we collect the data that your browser transmits to our server. This includes:
IP address
Date and time of request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
Data volume transferred
Website from which the request comes
Browser, operating system and interface
Language and version of the browser software
This collection is technically necessary to display our website and to ensure stability and security (legal basis: Art. 6(1)(f) EU GDPR / UK GDPR).
4. Use of Cookies
Our website uses cookies (session and persistent) to make our service more user-friendly and efficient. You can configure your browser to block cookies; however, this may limit website functionality.
5. Data Processing by Third Parties
(1) We sometimes use external service providers (processors) to handle data on our behalf. These providers are contractually bound to follow our instructions.
(2) We may also pass your data to partners where we jointly provide promotions, competitions, or similar services.
(3) If service providers are based outside the EEA or UK, we ensure an appropriate level of protection (see section 6).
6. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA) or the UK (for example, to the United States when using Google or Facebook services), this is carried out:
under the EU–US Data Privacy Framework (for ROI customers),
under the UK’s data adequacy regime (for NI customers), or
on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission or the UK ICO, where required.
7. Google Analytics
We use Google Analytics, a web analysis service of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies to evaluate use of the website and compile reports.
IP anonymisation is active, meaning that within the EU/EEA/UK your IP address is shortened before transfer to the USA. Only in exceptional cases is the full IP address transferred.
You can opt-out by installing the browser add-on: https://tools.google.com/dlpage/gaoptout?hl=en
.
Legal basis: Art. 6(1)(f) GDPR/UK GDPR.
8. YouTube Integration
We embed YouTube videos hosted by YouTube LLC. When you play a video, data is transmitted to YouTube/Google. If logged in to your Google account, the data may be linked to your profile. For details see: https://policies.google.com/privacy
9. Google Ads Conversion Tracking
We use Google Ads Conversion Tracking to measure the effectiveness of our advertising. Cookies are placed by Google to track conversions. You can prevent participation by adjusting your browser settings or using Google’s opt-out tools: https://www.google.com/settings/ads
.
Legal basis: Art. 6(1)(f) GDPR/UK GDPR.
10. Facebook Custom Audiences
Our website uses Facebook Custom Audiences (Meta Platforms Ireland Ltd.). This allows interest-based ads to be shown to visitors of our site on Facebook. If you are logged in to Facebook, the data may be linked to your account.
You can manage or opt-out of ad preferences here: https://www.facebook.com/settings/?tab=ads
.
Legal basis: Art. 6(1)(f) GDPR/UK GDPR.
11. Opposition and Revocation
(1) If you have given consent to processing, you may revoke it at any time with effect for the future.
(2) You may also object to processing based on legitimate interests.
(3) You can always object to processing of your data for advertising purposes. Please contact us at sales@colinssashwindows.ie
12. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
